SLI home
User login

A BLOG FOR E-COMMERCE LEADERS

  • Blog
  • Resources
  • Webinars
  • Customer Experience Scorecard

SLI Blog

Was this link useful?

Posted by Shaun RyanNovember 21, 2006eCommerce
Share on Facebook
Facebook
Tweet about this on Twitter
Twitter
Share on LinkedIn
Linkedin
Pin on Pinterest
Pinterest
Share on Reddit
Reddit
Email this to someone
email
Print this page
Print

Peter Da Vanzo spotted Google asking users if they found a link useful:
wasthislink.jpg

Note: It was only shown after he clicked on the result and then returned to the search results page.

This is similar to our free feedback tool that asks if the search results page was useful. The main difference is they’re asking about one search result rather than all of the results. We provide the feedback tool as one way of measuring search quality.

We normally assume that if someone returns to the search results page after a short time then they didn’t find the link useful and in our Learning Search we put less weight on those clicks. This type of survey could be a way of testing that assumption. I would expect Google would see the proportion of clicks on the Yes button rise as a function of the amount of time they spent at the link.

Shaun Ryan
Previous post The customer is in control Next post Alexa vs Search traffic

Stay up to date with SLI

Featured Posts

  • Maximize Revenue with Enhanced Product Impact Testing
  • Top Five Ways to Prepare for Peak Season
  • Facets, Facets, Who’s Got the Facets?
  • Personalization: It’s Kind of a Big Deal
  • M is the New E: Mobile Commerce Trends and Predictions

Categories

About SLI Systems

  • What We Do
  • Who We Are
  • Why SLI

Learn

  • Webinars
  • News Room
  • Events

Connect

© Copyright SLI Systems, 2018. All Rights Reserved | US: (866) 240-2812 | Legal