Steven Seiller wrote an article outlining the 11 things he hates about site search. He makes some good points and captures the passion that people feel when site search isn’t there, can’t be found, or doesn’t work. You need to have site search, make it highly visible and it should be flawless. This is not easy to do and the disappointing thing is that if you do it well most visitors won’t notice it (people notice things that don’t work properly) – but they will be happier and will get more from your site.
I may sound like a broken record here – but if you want to improve your site search we would love to show you what we can do. Contact us and we’ll try to dazzle you.
