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Posts with YouTube Tag

Say It with Video – 1 Billion Are Watching (and Buying)

Posted by Dawn MortensenDecember 16, 2014eCommerce, Site Search Tips, Social Media, Success Stories

With 1 billion people using YouTube today, video is the most powerful means of spreading information to the world’s 7 billion people. And since more than 6 billion hours of video are watched each month on YouTube, that’s almost one hour for every person on this planet!

As a content marketer in the e-commerce space, I’m especially interested in watching the speed of adoption of video in online retail. Product videos offer details that static images can’t, like how someone might hold or wear the product. According to an Animoto study and infographic, 73% of U.S. adults are more likely to purchase a product after watching an online video that explains it.

A Proven Way to Differentiate

BRStv 15Dec14Many sites use video as a way to set themselves apart from big-name brands. Bulk Reef Supply has created more than 300 videos for its saltwater aquarium and reefing products, even branding its video channel as “BRS TV” to make it more visible on YouTube. This is a smart way to increase product discovery, establish expertise and provide affirmation to buyers that they are choosing the right product. Simply by providing the information consumers need to make the right purchase, Bulk Reef Supply differentiates itself from potentially less knowledgeable competitors.

Northwest River Supply is another business that succeeds by providing expert advice that’s typically not found on many sport supply sites. Search for “kayak” and you’ll see a menu of more than 200 videos about kayaking. You can refine the search by whitewater, tour/rec and other types of rafting sports to find how-to videos that meet your particular interest.

As mentioned in Shaun Ryan’s recent blog, “shopping haul” videos are another type of video format that retailers can leverage in 2015. As the popularity of these videos increases, so does the opportunity.

Worth 1.8 Million Words?

I’ve often found truth in the maxim: “A picture is worth a thousand words.” So naturally, I’ve wondered how many words a video might be worth. I recently found that Dr. James McQuivey of Forrester Research actually made an attempt at calculating the comparative worth – he estimated that one minute of video is worth 1.8 million words. Well, the writer in me thinks that’s too high. But whether or not his assessment is true, it’s evident that video is an incredibly effective way to influence consumers who want bite-sized bits of information and entertainment that will fit into their busy lives.

Kidrobot Makes More MUNNY with Social Content in its Search

Posted by Dawn MortensenMarch 18, 2014Site Search, Social Media, Success Stories, User Experience

Kidrobot is one of those brands that people love to Like – it’s common for a single Kidrobot post to receive more than 1,000 Likes on Instagram, YouTube, Facebook or Twitter. moustache_labbitAs the retailer’s popularity has expanded for its mustache-sporting Labbits, paint-it-yourself MUNNYs and other popular art toys, so has the company’s need to connect its online shoppers with its wealth of social media and blog content.

Such rich non-product content can be the catalyst that transforms a browser to a buyer – or drives up order values.

Case in point: While researching Kidrobot for this blog, I searched the company’s site for Yummy brand toys and enjoyed looking at Yummy’s plush pizza, hot chocolate and ice cream sandwich… but it wasn’t until I clicked on the Instagram tab and saw the adorable photos of these stuffed toys that I experienced the overwhelming need to own more than one Yummy plush of my own (#truth – I now own nine).

Kidrobot_YUMMY_screenshot_17Mar14Six months ago, Kidrobot did not yet have this valuable social media content available on the site’s product pages. A fan searching Kidrobot for Marvel MUNNY toys would not have learned from the search results that Kidrobot also has Marvel Labbits, or that Marvel Labbit artist Frank Kozik would be signing products at certain Kidrobot store locations. In fact, six months ago it was challenging for shoppers even to find the products they wanted on Kidrobot.com.

“We give our products unique names, and it used to be that if you didn’t get the spelling correct for an on-site search, you wouldn’t find the product you were looking for,” Kelsey Vendetti, Kidrobot e-commerce & digital marketing manager, said in a case study and press release published today. “Visitors would search for something as simple as a t-shirt and get one result when in fact we offer over 20 t-shirt styles.”

To resolve these challenges and others, Kidrobot turned to SLI Systems. We made their products easily findable with technology that produces the most relevant search results, and we brought in the social, blog and video content that could help shoppers decide to buy. We also increased their site traffic through our Site Champion SEO solution.

The results tell the rest of the story: a 13% increase in orders, a 4x increase in conversions for visitors using the search box and a very happy customer.

“From the capabilities of their technology to the helpfulness of their support, the whole package of working with SLI is a huge improvement from what we had before,” Vendetti said.

Take a closer look at this and other SLI customer success stories by browsing our case studies.

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